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HELPFUL HINTS
To Renew Items by Phone, Call Telecirc 674 - 4169 (line open 24 hours/have your barcode ready)
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PLACE A HOLD
Click on: Catalog/My Card from any page of our website.
Use the pull down arrow to search by words or phrase, author, title, subject, series or periodical title.
Type in your search words (hint: for best results use title and author's last name in words or phrase – e.g., honeymoon patterson)
Select specific library's collection to search or ALL to search 38 WLS libraries (does NOT include White Plains Public Library)
Click on: Search
Search results are listed chronologically by publication date.
Click on: Details
for more information about the item, including which libraries own the item and its status (checked in/out, etc.)
Click on: Place Hold
To reserve a copy of the title
(Important to scroll down to see if there are separate volumes for title. If there are, you must select one before you can place the hold.)
Enter library card number (barcode)
Select a pickup location (the library where you would like to pick up the item)
Suspension start/end - only if you want to freeze your hold for a specific time period, otherwise leave blank
Click on: Place Hold
(Note: A maximum of 20 holds are allowed per patron)
REVIEW RECORD & VIEW/EDIT HOLDS
Click on: Catalog/My Card from any page of our website.
Click on: My Card & Renew Items
Click on: Review My Account
Enter library card number (barcode)
Click on: Display User Information
You will find:
Checkouts Materials currently out in your name and when they are due
Bills Shows fines owed
Holds Items that you have requested
To Cancel and Edit Holds select an item by clicking the box to left of the item and then:
Click on Cancel Hold if item is no longer needed
Click on Edit Hold to suspend (freeze) a hold
RENEW MATERIALS
Click on: Catalog/My Card from any page of our website.
Click on: My Card & Renew Items
Click on: Renew My Materials
Enter library card number (barcode)
Click on: List Charged Items
Click on: box to select specific item to be renewed, and then
Click on: Renew Selected Items… OR
Click on: Renew All
(Note: Items can only be renewed once and cannot be renewed if there are holds on the item.)
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